Bought an area rug from arrays around August and received it end of September. The store sample was awesome and the color perfect, the rug was delivered and looked great but a few days later we noticed it was shredding like crazy and we kept picking up the large pieces of lent for weeks thinking it would stop but no way.
The shedding is everywhere,our clothes,the couch,the floors,just everywhere. We have had lots of rugs and never one this expensive so we were shocked with the problems,it also stains easily and difficult to clean and threads are coming loose.
We really retreat this purchase as we could have spent less and bought an additional rig for our bedroom. It takes a lot for us to complain but this rug is a nightmare.
Reason of review: Bad quality.
Monetary Loss: $1800.
Preferred solution: Let the company propose a solution.
I liked: Customer service.
I didn't like: Product.